Returns & Refunds Policy

At Prive Essentials, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not be the perfect fit, which is why we offer a straightforward return policy.

Fragrance Returns

Full refunds are available for fragrances under the following conditions:

• The fragrance bottle must be in its original, unopened state
• The product must be returned within 30 days of delivery
• All original packaging, seals, and wrapping must be intact

Please note: Due to health and safety regulations, we cannot accept returns on opened or used fragrance products.

How to Initiate a Return

1. Contact our customer service team at shop.prive.essentials@gmail.com
2. Provide your order number and reason for return
3. Wait for return authorization and shipping instructions
4. Ship the item back using a trackable shipping method

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Questions?

If you have any questions about our returns policy, please don't hesitate to contact us. We're here to help!

Last updated: March 2026